Lv888 is fully committed to protecting the privacy and data security of every member. This document clearly explains how we collect, use, store, and safeguard your information in Malaysia.
Welcome to the lv888 Privacy Policy page. We understand that privacy is more than just a word — it is the trust you place in us every time you share your personal information. At lv888, we take that trust seriously and handle it with full responsibility.
This Privacy Policy applies to all information collected through the lv888 platform, including our official website, mobile apps for Android and iOS, and any communication channels we operate. By using the lv888 platform, you agree to the data collection and usage practices described in this document.
We encourage you to read this document in full. If you have any questions after doing so, the lv888 support team is available to assist you via 24/7 live chat within the platform.
Lv888 collects your personal information through various means — directly when you register or use our services, and automatically as you browse the platform. The categories of data we collect are as follows:
| Data Categories | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account details, e-wallet numbers, transaction records | Deposits, withdrawals, payments |
| Technical Data | IP address, device type, browser version, device ID | Automatically collected during platform use |
| Usage Data | Game records, betting history, game preferences | Activity on the platform |
| Communication Data | Live chat records, support emails, survey feedback | Communication with the support team |
We only collect information that is genuinely necessary to provide you with a safe, fair, and responsible service. No excess data is collected without a clear purpose.
Every piece of information we collect is used for a specific and legitimate purpose. lv888 does not use your data for anything unrelated to the delivery of our platform services. The key purposes for using your data are as follows:
Lv888 continuously invests in the latest security infrastructure to ensure your personal and financial data is always protected at the highest level. The security layers we employ are as follows:
While we apply all reasonable security measures, no system can guarantee absolute security. We encourage you to take personal security precautions as well, such as using a strong password and never sharing your login credentials.
Lv888 does not sell or rent your personal data to any party for marketing purposes. However, in the course of operating the platform lawfully and securely, we may share certain information with the following categories of third parties in limited circumstances:
Lv888 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the lv888 platform.
Lv888 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable laws in Malaysia.
Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your personal identity.
Lv888 may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. When significant changes occur, we will notify you via in-platform notifications or your registered email.
The "Updated" date at the top of this page reflects the last time this Privacy Policy was revised. We encourage you to check this page periodically to stay informed about how we protect your information.
You have full control over your personal data. lv888 respects and facilitates the exercise of these rights at all times.
You have the right to request and receive a copy of all personal data we hold about you. Requests can be submitted via the in-platform support live chat.
If any of your personal information is inaccurate or outdated, you have the right to request a correction or update at any time through your account profile section.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention obligations that may prevent immediate deletion.
You may object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing immediately.
You have the right to receive your personal data in a structured, commonly used and machine-readable format for the purpose of transferring it to another platform where applicable.
You may request lv888 to restrict the processing of your data in certain situations, such as when you are disputing the accuracy of your data or objecting to processing currently underway.
We don't just talk about privacy — we back it up with real action and tangible investment in data security.
The same 256-bit SSL encryption technology used by Malaysia's leading banks protects every transaction and data transfer between you and lv888's servers.
Your data is stored in data centres protected by strict physical and digital access controls, automated backup storage, and integrated disaster recovery systems.
Lv888's data security and privacy systems undergo regular independent audits by qualified third parties, ensuring we consistently meet or exceed industry standards.
All lv888 staff who handle personal data undergo comprehensive privacy and data security training on a regular basis to ensure best practices are upheld at all times.
Lv888 only collects data that is strictly necessary. This data minimization principle ensures we do not retain excessive information unrelated to delivering our services to you.
In the event of any data security incident, lv888 has clear and swift response procedures to notify affected members and take immediate remedial action.
Your privacy is protected, your data is secure, and your gaming experience is always our priority. Register a free account today and experience the difference of a platform that truly cares about its members' security.